Landscaping Sales & Maintenance Property Manager

Property Manager & Business Developer–Job Description

Position Title: Property Manager & Business Developer

Reports to: General Manager

Supervises: Crew leaders, crew members, and subcontractors

Meeting Attendance Requirements Include: Weekly Production Meeting, Foreman Meeting, and Staff Development trainings.

Purpose: To ensure client satisfaction. Recommend and up sell services and company capabilities. Develop new business and estimate/sell/produce landscape installation projects. Ensure all projects are produced at or under bid hours and with the highest quality.

EDUCATION/CERTFICATION REQUIREMENTS:

Bachelor’s degree in horticulture

EXPERIENCE/SKILLS/KNOWLEDGE REQUIREMENTS:

• Valid drivers license
• Customer service skills
• Desire to learn and improve
• Strong computer skills include Word and Excel

Prior experience with landscape management, as a landscape supervisor, landscape operations, or groundskeeper manager will be considered.

Additional experience from landscape construction, or horticulture with management background is a plus.

RESPONSIBILITIES:

Production/Management

• Manage property maintenance of assigned crews and clients.
• Ensure the high quality work of assigned maintenance crews including safety and efficiency.
• Inspect route sheet and work orders daily for any additions, deletions, changes in service, or client requests; address concerns with work and work schedules supervisor
• Supervise loading of all necessary equipment & materials
• Supervise and reinforce pre-trip inspection of truck and trailer prior to leaving the yard
• Assign tasks to crew for each individual site to complete jobs within the given time frame
• Inspect sites min 1x a month to ensure quality & inspect existing condition.
• Assist with plant layout.
• Locate, select & acquire material as required for projects
• Maintain paperwork on projects including job cost, change orders, and other project activity
• Review projects with installation crew prior to start of job
• Responsible for material selection & purchasing for projects
• Monitor subcontractors to insure work is on schedule and professionally completed
• Assists other staff as required
• Supervise up to three (3) snow crews during winter including
• Participate in Snow Removal management and fill-in driver capacity

Sales/Design/Customer Service

• Conduct site inspections logging information with photos and notes through the R&S app on tablet
• Proactively speak with customers to identify property upgrade opportunities found during site visits and report findings to the office via call log/customer email; scan door hangers to customer file.
• Speak with customers to determine any of their needs
• Record any comments or questions, as well as site notes in call log
• Identify services to up-sell and recommend to clients on site
• Write all work orders and assign appropriate team for all additional work needed at sites
• Pro-actively contact customers by phone and email regarding enhancements, seasonal color, and bulbs
• Achieve targeted annual sales goals
• Prepare proposals within 2 days of meeting client and use bid system
• Review plans/design with manager during project biding to establish projected labor-hours, equipment & material needed.
• Resolve and/or enter any customer complaints or requests and into call log
• Follow additional work authorization procedure and fill out form
• Enter cross divisional requests into app and call log

Employee Performance Management & Development:

• Help staff develop within the company.

Training and Safety

• Attend all required Education Classes
• Adhere and enforce all safe driving and equipment policies and procedures
• Wear all required protective equipment including, but not limited to gloves, eye glasses, and ear protection
• Ensure all crewmembers wear and use all safety gear
• Adhere to and enforce all other related safety policies and procedures
• Wear company uniform and work boots at all times.

Shop, Vehicle, Materials, Equipment, and Yard Maintenance

• Provide leadership in safety procedures by encouraging \ safety precautions are followed at all times.
• Reinforce process of staging equipment into shop on for bi-weekly maintenance on specified days.
• Report all equipment problems and issues to Fleet Manager

Other

• Additional responsibilities as assigned by supervisor(s).

Company-Wide/Standard Responsibilities

Demonstrate excellent teamwork and communication skills. Be professional in all exchanges; provide cross- departmental information in a timely manner. Participate in the fulfillment of R&S’s overall vision.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Education:

• High school or equivalent (Preferred)

Experience:

• Landscape Maintenance: 3 years (Required)

License/Certification:

• Driver's License (Required)