Customer Sales & Service Representative I

SiteOne Landscape Supply

SiteOne Landscape Supply

Marietta ,GA ,USA ,30090 , Marietta , GA - 30090

Terri Matteson

Job Description

The Company

Formerly known as John Deere Landscapes, SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. We have a long history of serving residential and commercial landscape professionals who specialize in the design, installation and maintenance of lawns, gardens, golf courses and other outdoor spaces.

Through our network of over 460 stores across 44 states and five provinces, we offer a comprehensive selection of more than 90,000 products including irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies. With a world-class team of over 2,700 industry experts, we also provide industry- leading complementary services and business assistance to support our product offering and to help our customers operate and grow their businesses; all tailored to meet each customer's specific needs.

Watch Our Brand Anthem Video: https://www.siteone.com/home/brandanthem.aspx



The Role - Customer Sales & Service Representative I
The Location - Marietta, GA


PURPOSE:

Serve customers with passion - obsessed with their success - and consistently deliver the best overall customer experience possible. Use knowledge of the products, of SiteOne capabilities and of our customer's needs to provide proactive assistance and creative solutions that help the customers be successful with SiteOne as their partner.

SKILLS AND KNOWLEDGE:

  • Understands principles of excellent communication, negotiation, conflict resolution and customer service skills

  • Consistent attention to detail, sense of urgency and problem solver

  • Ability to think quickly and make decisions

  • Good understanding of managing product inventory

  • Good understanding of various department specific computer programs

  • Understands principles of nursery, irrigation and landscape products

EDUCATION AND EXPERIENCE:

  • High School or secondary diploma or equivalent preferred

  • Experience in retail nursery and irrigation industry a plus

  • Wholesale distribution experience a plus

WORKING CONDITIONS

  • This position requires long periods of standing and candidate must be able to lift 50 lbs.